Question 1

What is Nafasi?

Accepted Answer

Nafasi is a job platform that connects job seekers with employers across Tanzania and East Africa. We help candidates create professional CVs and apply to thousands of opportunities with one tap.

Question 2

How does Nafasi work?

Accepted Answer

Job seekers create a profile and CV using our mobile app. Employers post jobs and search candidates through the web portal. Our smart matching algorithm connects the right people with the right opportunities based on skills, experience, and location.

Question 3

Is Nafasi free to use?

Accepted Answer

Job seekers can create a profile and apply to jobs for free. Employers sign up for subscription plans to access our verified candidate database and post job listings.

Question 4

What cities does Nafasi cover in Tanzania?

Accepted Answer

Nafasi covers all major cities in Tanzania including Dar es Salaam, Arusha, Mwanza, Dodoma, Zanzibar, Mbeya, Morogoro, and Tanga. We also serve job seekers and employers across East Africa.

Question 5

Is Nafasi available in Swahili?

Accepted Answer

Nafasi currently operates in English. Swahili language support is planned for a future update to better serve the Tanzanian market.

Question 6

How is Nafasi different from other job sites in Tanzania?

Accepted Answer

Nafasi is the only platform in Tanzania offering a mobile-first experience with AI-powered matching, a built-in CV builder, personality assessments, and coverage of both formal and informal (blue-collar) jobs through NafasiCare.

Question 7

How do I create a CV on Nafasi?

Accepted Answer

Download the Nafasi app from Google Play or the App Store, create an account, and follow the step-by-step CV builder. Add your education, work experience, skills, certifications, and references. Your CV is automatically formatted and ready to send to employers.

Question 8

Can I apply to multiple jobs at once?

Accepted Answer

Yes. Your CV is automatically attached when you apply to any job — no need to upload documents each time. Just tap "Apply" on any listing that matches your interests.

Question 9

How will I know if an employer is interested?

Accepted Answer

You receive instant push notifications and emails when employers view your profile, shortlist you, request an interview, or send a message. Make sure notifications are enabled in your app settings.

Question 10

Can I find jobs near me in Dar es Salaam?

Accepted Answer

Yes. Nafasi uses location-based matching to show you jobs in your area. You can filter by city, region, or search for jobs near specific locations in Dar es Salaam and other Tanzanian cities.

Question 11

What types of jobs are available on Nafasi?

Accepted Answer

Nafasi lists opportunities across all industries and experience levels — from entry-level positions to senior roles. Categories include technology, finance, healthcare, education, hospitality, construction, sales, and more. NafasiCare also covers informal and blue-collar jobs.

Question 12

How do I prepare for interviews through Nafasi?

Accepted Answer

Nafasi offers interview preparation tools including practice questions, tips from hiring managers, and personality assessments that help you understand your strengths. When an employer invites you for an interview, you can manage scheduling directly through the app.

Question 13

Can I export or download my CV?

Accepted Answer

Yes. Nafasi lets you export your CV as a professional PDF document that you can share with employers outside the platform or print for in-person interviews.

Question 14

What are personality assessments on Nafasi?

Accepted Answer

Nafasi offers personality and career assessments that help you discover your strengths, work style, and ideal career paths. Results are visible to employers who value cultural fit alongside skills and experience.

Question 15

How do I post a job on Nafasi?

Accepted Answer

Sign up for an employer account at nafasi.io, choose a subscription plan, and start posting immediately. Add job details like title, description, requirements, salary range, and location. Each post reaches thousands of verified candidates across Tanzania.

Question 16

Can I search for candidates directly?

Accepted Answer

Yes. With premium plans you can search our database of verified CVs using filters like skills, experience level, location, education, and industry. View full candidate profiles and invite them to apply or schedule interviews.

Question 17

What subscription plans are available?

Accepted Answer

We offer Starter, Professional, and Enterprise plans tailored to different hiring needs. Plans vary by the number of job posts, CV searches, and features. Visit our Pricing page for current rates, or contact sales for custom enterprise packages.

Question 18

How do I manage applications and shortlists?

Accepted Answer

The Nafasi employer dashboard lets you review applications, shortlist candidates, schedule interviews, and track your hiring pipeline — all in one place. You can also invite candidates from search results directly to your shortlist.

Question 19

Can I post jobs in multiple cities?

Accepted Answer

Yes. When creating a job post, you can specify any city or region in Tanzania. You can also create multiple posts for the same role in different locations to maximize your reach.

Question 20

How does Nafasi verify candidate CVs?

Accepted Answer

Candidates build their CVs through our structured builder which ensures completeness and consistency. Employers can also request references and verify qualifications directly through the platform.

Question 21

What payment methods does Nafasi accept?

Accepted Answer

Nafasi accepts mobile money (M-Pesa, Tigo Pesa, Airtel Money), bank transfers, and card payments. All transactions are processed securely through our payment partners.

Question 22

Can I get a refund on my subscription?

Accepted Answer

Subscription fees are generally non-refundable once the billing period begins. If you experience technical issues preventing you from using the service, contact our support team within 7 days for assistance.

Question 23

Do you offer promo codes or discounts?

Accepted Answer

Yes. We periodically offer promotional discounts for new employers and during special events. Check our pricing page or contact sales to learn about current offers and referral bonuses.

Question 24

What is NafasiCare?

Accepted Answer

NafasiCare is our platform for connecting households and businesses with informal workers — including house helps, fundis (artisans), security guards, drivers, cleaners, cooks, mechanics, and other blue-collar professionals across Tanzania.

Question 25

How do I find a fundi or house help on NafasiCare?

Accepted Answer

Browse available workers by category, location, and ratings. View their profiles, check references, and connect directly through the platform. NafasiCare covers Dar es Salaam, Arusha, and other major cities.

Question 26

Is NafasiCare safe and reliable?

Accepted Answer

NafasiCare includes profile verification, ratings and reviews from previous employers, and a secure messaging system. We encourage all users to check references and conduct interviews before hiring.

Question 27

How does Nafasi protect my personal data?

Accepted Answer

We use industry-standard encryption and security measures to protect your data. Your information is stored securely on Firebase servers and is only shared with employers when you apply to their jobs. Read our full Privacy Policy for details.

Question 28

Can I delete my account and data?

Accepted Answer

Yes. You can delete your account at any time through the app settings. All your personal data, CV information, and application history will be permanently removed from our systems.

Question 29

Who can see my CV on Nafasi?

Accepted Answer

Your CV is visible to employers with active subscription plans who search our candidate database. You can control your profile visibility in your privacy settings.

Frequently Asked Questions

General

For Job Seekers

For Employers

Payments & Billing

NafasiCare

Privacy & Security

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